No. You can register your domain anywhere and point it to our hosting via DNS. That said, keeping them together simplifies renewals, SSL setup, and support — one login, one invoice, one team to call when something breaks.

Yes. Our team handles the full migration — files, database, email, and DNS cutover — with zero downtime on most sites. It’s included on Business and Pro Cloud plans, and available for a one-time fee on Starter.

You’ll get an email before anything is throttled. We’ll show you what’s using resources (often a plugin or bot traffic) and recommend either a fix or an upgrade. We don’t auto-charge overages or suspend accounts without notice.

No catch. We install and auto-renew a free Let’s Encrypt certificate on every plan. If you need extended validation (green bar) or a wildcard cert covering multiple subdomains, those are available as paid add-ons.

99.99% monthly uptime SLA. If we miss it, we credit your account. Uptime is monitored from multiple external nodes and reported monthly in your control panel — not a marketing number.

Yes, at any time. Upgrades take effect immediately with prorated billing. Downgrades apply at the next billing cycle. No penalty fees.